Support
Need help?
Answers to common questions, how to report bugs and players, and a way to reach the team directly.
Frequently asked
How do I report a bug?
Use the
issue tracker. Start typing your bug to see if it's already reported, pick a category, describe what happens, add steps to reproduce, and (optionally) attach screenshots, video, or an F9-console screenshot.
How do I check if a bug is already known?
Open
Issues and use the search bar or the status filters (Open, Under investigation, Confirmed, Fixed). If it's there, you can add your experience with
Contribute instead of filing a duplicate.
How do I report a player who's breaking the rules?
Use the
Report a player page — give their Roblox username, a category, and what happened (with any evidence). Reports go straight to the moderation team.
How do I link my Roblox or Discord account?
Go to your
account page and use "Link Roblox account" / "Link Discord account". Linking Roblox connects you to your in-game identity and group role.
I got a warning or ban — how do I appeal?
Check the details on your
account standing page. To appeal, contact staff via the
Discord or the form below with your Roblox username and why you think it was a mistake.
How do I delete my account or data?
Sign in, open
Settings, and use the delete-account option. This is the only way an account is removed — see the
Privacy Policy for details.
General questions about the game?
The
About page and the FAQ on the
home page cover how Positions works. For anything else, ask in the
Discord.
Bugs & reports
Report a bug
Found something broken in-game? File it in the tracker so the team can confirm and fix it — and see what's already known.
Report a player
Someone harassing, cheating, or breaking the rules? Send it to the moderation team with details and evidence.